Returns & Exchanges
At The Catholic Company, we want you to be completely satisfied with your purchase of faith-inspired goods. If you are not happy with your order, you may return most items in their original condition within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and instructional inserts are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.